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Preamble
Start Liberty Financial (WORLD FINANCE BANK), as an online payment institution, is committed to ensuring the confidentiality and long-term security of your personal data. The purpose of this Privacy Policy is to provide you with a clear overview of how we collect your personal data, why we use it, and to point out your rights to data confidentiality as a Start Liberty Financial user.
If you are a customer of WORLD FINANCE BANK, i.e. subscribed to our online service on our apps (Android or IOS), a potential customer, or if you visit our website(startlibertyfinancial.com), this Policy applies to you.
NB: Start Liberty Financial acts as an independent data controller in the processing of its customers' data. This is because we process your data for our own purposes (compliance with our AML/AML/AML FT obligations in accordance with national laws) as such, we do not act as a processor of our customers' data.
Personal data is data that identifies you directly (e.g. your first name, last name, email address) or indirectly (e.g. your IP address, IBAN or user ID).
•We do not sell your personal data, and no third parties we work with sell it.
• Our priority is the security of your data. For more information, please see the last section of this Policy regarding our security practices.
European privacy law sets out the rights and protections regarding the use of your personal data. You can:
• Ask us to erase data that we hold about you or that you have provided to us or that our third-party partners have provided to us only if its use is no longer relevant to us (Start Liberty Financial) and to the extent that it is in accordance with our legal obligations.
• Obtain a copy of the data that Start Liberty Financial holds about you. As a payment institution, we process a considerable amount of data. We may ask you to specify the data you wish to retrieve from our records in order to process your request as soon as possible.
• Ask us to correct your information if you believe there are inaccuracies.
• Obtain additional information about how Start Liberty Financial uses and processes your data. If you would like to know more about how we process your data in addition to the explanations in this Privacy Policy, please do not hesitate to contact us (contact details below).
• Withdraw the consent you initially gave us to process your data – in particular when we send you marketing emails – at any time.
• Object to the processing of your data, in particular for the creation of a user profile in order to send you more personalised offers.
• Ask us to exercise your right to portability, on all or part of the data that Start Liberty Financial holds about you, to another service provider.
• To lodge a formal complaint about the use of your data. We hope that you will first discuss this issue with us, as we will endeavour to deal with it quickly and to your satisfaction. However, if you believe that we have not done due diligence on your data, you can always raise your concerns with the Data Protection Authority in your country. Our privacy team will be happy to answer any questions and requests you may have.
•When you subscribe to our services and create an account with Start Liberty Financial: we ask for your email address, first name, last name, identification data (passport, ID card), biometric data, date of birth, place of birth, company data, etc. Legally, we need this data to perform the tasks described in the user agreement you have signed with us, to comply with regulatory requirements for fraud detection and anti-money laundering, to report suspicious transactions, and to monitor financial activity in accordance with the law. We will also keep your data for 5 years after your account is closed in accordance with the law.
•When we send you information via email, push notification or in-app message: about product updates, industry news, new partnerships and events, or product satisfaction surveys, Start Liberty Financial relies on its legitimate interest in sending you these types of communications. In order to contact you, we ask for your email address, first name and last name. You can always unsubscribe from receiving marketing offers by using the unsubscribe link at the bottom of any email we send you. We will keep this data for 3 years from your last contact.
•When you browse our website: we may track your behavior for analytics purposes, evaluating website performance, and to suggest relevant advertisements based on the choices you have made in the cookie banner management center.